Privacy Policy for The Wave

Effective Date: September 3, 2025

1. Overview

The Wave ("we", "our", or "us"), operated by Gobek Labs Co., Ltd., provides AI-powered investment assistance to help users manage their financial decisions more effectively. This Privacy Policy explains how we collect, use, and protect your personal data when you use our mobile application ("App").

2. Information We Collect

We may collect the following information:

  • Personal Identifiers: Name, Email address.
  • Financial Information: Portfolio data, investment preferences, financial goals.
  • Usage Data: Interaction with app features, screen views, clicks, time spent in app.
  • Payment Information: Billing details for subscriptions or premium services.
  • Device Information: Device type, operating system, unique device identifiers, push notification tokens.
  • Authentication Data: Third-party login credentials (Google, Apple Sign-In).
  • Location Data: General location for regulatory compliance (if applicable).

3. How We Use Your Information

We use the information collected to:

  • Provide personalized AI-powered investment recommendations and insights.
  • Operate and maintain core features of The Wave application.
  • Authenticate users and secure account access.
  • Send relevant push notifications about market updates and portfolio changes.
  • Process payments for premium subscriptions and services.
  • Analyze usage patterns to improve user experience and app functionality.
  • Comply with financial regulations and legal requirements.
  • Provide customer support and respond to user inquiries.

4. Data Sharing and Third-Party Services

We may share your data with the following trusted service providers:

  • Google Firebase: For analytics, authentication, cloud storage, and backend infrastructure.
  • Google Gemini AI: For generating personalized investment insights and recommendations.
  • RevenueCat: For secure handling of subscription payments.
  • Cloud Service Providers (Hetzner Cloud): For secure data storage and app functionality.
  • Legal Authorities (Thailand): When required by law or to protect our rights and users' safety.

We do not sell, rent, or trade your personal data to third parties for marketing purposes. All third-party services are bound by strict data protection agreements.

5. Subscription and Payment Information

We do not directly collect or store your credit card or payment card information. All payments for auto-renewable subscriptions are processed securely through Apple's App Store payment gateway. We utilize a third-party service, RevenueCat, to manage subscription status (e.g., active, canceled, trial period) and receipt validation. We receive transaction identifiers from Apple and RevenueCat but do not receive your sensitive payment details.

6. Data Security

We implement industry-standard security measures to protect your personal and financial information, including:

  • Encryption of data in transit and at rest.
  • Secure authentication protocols.
  • Regular security audits and updates.
  • Limited access to personal data on a need-to-know basis.

7. Your Rights and Data Control

You have the right to:

  • Access your personal data and download a copy.
  • Correct or update your information.
  • Delete your account and associated data.
  • Opt out of non-essential communications.
  • Withdraw consent for data processing (where applicable).

8. Data Retention and Deletion

We retain your personal data only as long as necessary to provide our services and comply with legal obligations. Your data is automatically deleted when you delete your account from the app. For complete data deletion or specific requests, please contact us.

9. Children's Privacy

The Wave is not intended for users under the age of 18. We do not knowingly collect personal data from minors. If we become aware that a user under 18 has provided us with personal information, we will delete it immediately and terminate the account.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy in the app, updating the effective date, and sending you a notification.

12. Contact Us

If you have questions about this Privacy Policy, please contact us at:

📧 thewave@gobeklabs.com

Gobek Labs Co., Ltd.